Privacy Policy
Last updated: October 1, 2026
Her Closet ("we," "us" or "our") respects your privacy. This Privacy Policy explains what personal information we collect when you visit our website or shop with us, how we use and share it, and the choices you have.
Information We Collect
Information you give us. When you place an order, create an account, sign up for emails or contact us, we may collect your name, email address, phone number, billing and shipping addresses, order details and any messages you send us.
Payment information. Payments are processed by our payment providers. We never see or store your full card number.
Information collected automatically. Like most websites, we collect limited technical information, such as your IP address, device and browser type, pages viewed and how you arrived at our site, using cookies and similar technologies.
How We Use Your Information
- To process, fulfill and deliver your orders
- To send order confirmations, shipping updates and tracking information
- To handle returns, refunds and customer support requests
- To prevent fraud and keep our website secure
- To understand how our website is used and improve it
- To send marketing emails or texts, only if you've opted in
- To show you relevant ads on other websites and social media, where permitted by law
How We Share Your Information
We don't sell your personal information for money. We share it only as needed to run our store, with:
- Shopify, which hosts our store and checkout
- Payment providers, which process your payment
- Our fulfillment partner and shipping carriers, which pack and deliver your order
- Analytics and advertising partners, which help us understand site traffic and show our ads
- Authorities, when required by law or valid legal process
These providers may use your information only to provide services to us and in line with their own privacy policies.
Cookies and Advertising
Cookies help our website remember your cart, keep you signed in and understand how the site is used. Some cookies are set by advertising partners so we can show you relevant ads elsewhere. You can block or delete cookies in your browser settings, and you can opt out of interest-based ads through your device or browser settings or by contacting us. Some parts of the site may not work properly without cookies.
International Processing
Her Closet is operated from outside the United States, and our service providers work in several countries. Your information may therefore be stored and processed outside the state or country where you live. We take reasonable steps to make sure it stays protected wherever it is processed.
Your Privacy Rights
Depending on where you live, including California and other US states with privacy laws, you may have the right to:
- Know what personal information we hold about you and receive a copy
- Correct inaccurate information
- Delete your personal information
- Opt out of targeted advertising and of any "sale" or "sharing" of personal information as defined by law
To use any of these rights, please contact us. We may need to verify your identity before acting on your request. We won't treat you differently for exercising your rights.
Marketing Messages
You can unsubscribe from marketing emails at any time using the link at the bottom of any email, or reply STOP to marketing texts. You'll still receive messages about your orders.
Data Security and Retention
Our website uses SSL encryption, and payments are handled by PCI-compliant payment processors. No method of transmission over the internet is completely secure, but we work to protect your information. We keep personal information only for as long as needed for the purposes in this policy, to meet legal and tax obligations and to resolve disputes.
Children's Privacy
Our website isn't intended for children under 16, and we don't knowingly collect personal information from them. If you believe a child has given us personal information, please contact us and we'll delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new "Last updated" date.
Contact Us
For any privacy question or request, please reach out through our Contact page.