Billing Policy

Last updated: September 2026

This Billing Policy explains how payments, charges, and billing questions are handled at Her Closet.

Accepted Payment Methods

We accept the payment options shown at checkout, which include major credit and debit cards and other secure payment options.

Currency

All transactions on our website are processed in US Dollars (USD).

No Payment Surcharges

We do not charge extra fees based on your payment method. The total shown at checkout is the full amount you will be charged.

Shipping Charges and Taxes

Shipping costs and any applicable sales taxes are calculated based on your order and shipping address, and are shown clearly at checkout before you complete your purchase.

When You Are Charged

Payment is collected when your order is placed. You will receive an order confirmation email with a summary of your purchase and the total amount charged.

Pricing Accuracy

The price shown on the product page, in your cart, and at checkout will always match. In the rare event of a pricing error, we reserve the right to cancel the affected order; if payment has been taken, it will be refunded in full to your original payment method.

Billing Errors

If you notice an incorrect or duplicate charge, please contact us with your order number and details of the issue. We will look into it promptly and correct any confirmed error, including issuing a refund where appropriate.

Fraud Prevention

To protect our customers, we reserve the right to hold, review, or cancel orders suspected of fraudulent or unauthorized activity. Orders cancelled for this reason are refunded in full.

Refunds

Approved refunds are issued to the original payment method within 5 to 7 business days after your return arrives and is inspected. Your bank or card issuer may need extra time to show the refund on your statement. Shipping charges are non-refundable. For eligibility, please see our Returns & Refund Policy.

Questions

For any billing questions, please reach out through our Contact page.